Privacy Policy

This website is owned and operated by MegaVision Ltd, a limited liability company incorporated in 1987. Trading as 'Poly Palace' the company is locally owned and operated, in the best tradition of kiwi family businesses that collectively are key to the New Zealand economy. The physical presence of the business is based at Spicer Landfill adjacent to and in conjunction with the Trash Palace Resource Recovery Center operated by Mana Recovery, with support from the landfill owners, Porirua and Wellington City Councils.

This website gives YOU an opportunity to register or provide us with personal information about yourself as part of the automated checkout facility. Registration may also be required to access certain features or promotions. This privacy policy explains how this information is used and how to contact us if YOU have any queries or concerns.

1. What kind of information do we collect?

If YOU choose to register on our site, we ask YOU for information such as name, email address, postal address, telephone number, product information and delivery address in the process of accepting YOUR order. Our sites also include optional reviews where we encourage YOU to record YOUR opinion about the products and services YOU receive from 'Poly Palace'. We may store the content and communications that YOU send and receive, and we reserve the right to monitor YOUR communications. We may also detail YOUR activity and personal preferences when visiting our site (see "Cookies", below).

Please always obtain consent first before giving us anyone else's personal information. Please make sure that any personal details YOU provide are accurate and current, and let us know if there are any changes.

2. What do we do with the information we collect?

We use the information we collect in a number of ways:

To the best of our knowledge and ability this information is only used as permitted by law or requested by YOU. For example to send an administrative email (if YOU forget YOUR password), to prevent and detect fraud and abuse of our site or service.

3. Who else has access to YOUR information?

To a large extent we operate an 'end to end' solution for YOUR requirements for polystyrene products and services from recycling through remanufacture to sale and delivery. As a consequence it is unlikely that any information related to YOUR activity on our website, is communicated to third parties. 

In exceptional circumstances, we may disclose YOUR personal information if required by law or to protect or defend ourselves or others against illegal or harmful activities. If our business is sold or restructured, YOUR details may be transferred as part of the business.

4. Cookies

Our website contains 'cookies'. Cookies are small text files that our website sends to YOUR computer to record YOUR online activity. Cookies may be used on our websites to help personalise YOUR visits to our site, improve how YOU use certain aspects of our site and to record YOUR online activity. YOU can disable cookies by adjusting YOUR browser settings, but if YOU do so, some functions on our sites may not work correctly.

5. Security

We take commercially reasonable steps to protect YOUR personal information. This includes setting up processes and procedures to minimise unauthorised access to or disclosure of YOUR information. However, we do not guarantee that we will eliminate all risk of misuse of YOUR personal information by intruders. Please keep any passwords for YOUR accounts safe and do not disclose them to anyone else. YOU must contact us immediately if YOU become aware of any unauthorised use of YOUR password or other security breach.

Social media components of our website that may be developed from time to time are open to the public. YOU should avoid disclosing any information in these areas that may identify YOU or anyone else. We are not responsible for the protection or security of information that YOU disclose in these areas.

6. Children

We are committed to addressing parents' concerns about the use of their children's personal information. We ask all visitors who are under 13 years of age (or in some cases older) to obtain their parent or guardian's permission before providing any personal information.

7. How to unsubscribe

If YOU do not want to receive any more marketing communications from us, please follow the link from any marketing email or go to the registration area of the website where YOU registered and change YOUR communication options. Alternatively, if YOU have not registered on our site, please email unsubscribe@ polypalace.com with the subject heading "Unsubscribe".

8. Contacting us

YOU are legally entitled to know what personal information an organisation holds about YOU and how that information is processed. If YOU would like to know what information we currently hold about YOU, please contact  us through  the 'Contact Form' on the 'Contact Us' page. Please note we may ask YOU to provide proof of identity and charge a small administration fee.

Poly Palace © 2017
All Rights Reserved